Addressing the rise of complaints and unreasonable behaviour from pupils and parents

What was the issue addressed? School staff are increasing having to deal with complaints and unreasonable behaviour from pupils and parents. The school staff are having to become counsellors, legal experts, aggression mediators and other roles that are not strictly teaching or even school management. What happened? The school had to create a legal service-levelContinue reading “Addressing the rise of complaints and unreasonable behaviour from pupils and parents”

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